The progress of a business depends upon the capital, land, machinery, labor and their proper placement. Human resource is considered as the most significant factor in any business set-up. The modern inventions have reduced the recruitment of the human resource, as it replaces the humans with machines and introduce new techniques to run the business efficiently.

The mobility of businesses towards online system is increasing day by day; it includes transferring the whole business setup as an online business or to transfer a part of business to get it done from any other online company. Companies are moving toward virtual businesses not only to save the time but also to reduce the cost that would surely be occurred in hiring new employees. To avoid the long and costly process of hiring most of the companies tends to be online. The hiring process becomes most urgent when any company finds big projects that need a huge number of employees to complete it on time, not only to get profit but to maintain their credibility in the market. In this situation the company can hire their in-house employees for some time as part time workers on additional pay. But the company has to think differently if employees show no interest in working as part time workers.

Now a day the most commonly used way for getting the extra work done is giving the responsibilities to the third party. That third party could be an online company or any real one. That third party is usually known as a managed services provider. Managed services provider works as a third party for other companies, they usually works with lots of companies at a single time to maintain their business as well as to get profit. Managed services provider mainly works on monthly packages and they get the monthly charges from the companies, to which they used to provide their services. More precisely we can say that they generate their income and profit from getting projects from other companies by providing their services in return.

Managed services provider majorly provides IT related services like technical assistance for any business, maintenance of their old data and making their backups, providence of full fledge security protection for their computer systems, designing and maintaining their websites, designing their logos for different products, server management, maintenance of customer's records, who have visited the website and found any query regarding any product, and lots of other IT related assistance.

Having enough expertise in the related area, these service providers are becoming the IT departments of some companies, as this leads the companies to minimize the costs of making its own IT department. Hence companies hired them as their IT department to mange whole IT needs efficiently.

There are many pros of having managed service providers and one of the most important benefit is that the companies who can’t afford or have the time and space constraints to have some new setup for the IT department they usually get the benefit of it. Then this is very cost effective process. This can provide all sort of solutions related to IT department.

From the above benefits it is shown that this is a good concept for all type of businesses, either any company follows it or not, and it seems to have growth in near future.